Who We Are

As Grand Rapids’ premier membership facility, Worklab hosts independent work in a shared environment. Worklab offers a wealth of benefits to our coworking members, including copy and printing services, food and beverages in our café, supportive furnishings, and access to our onsite gym.

As a member, you can sit down and plug into one of our many workstations, connect to our top-of-the-line technology, rent a meeting room, and collaborate with our member network. Entrepreneurs enjoy our spacious private offices; individual workers take advantage of our open desking options. Located in downtown Grand Rapids, Worklab is a nexus of business and creativity in the heart of the city.  Join other teams and individuals who use Worklab as their home office, event center, and membership community.

40% of today’s workforce is mobile, and will be 60% by 2020. We wanted to create a high-performance work environment for these corporate mobile workers.

Our Team

Mark Custer
Mark Custer
Owner

Mark Custer joins his wife Kellie as co-owners of Worklab by Custer. Mark brings extensive knowledge of Workplace trends from his experience at his family business Custer, Inc, the local Steelcase Dealership. Mark also has years of experience and education in Hospitality Business. Combining knowledge of workplace design along with 5-star hospitality mindsets helped Mark create the vision for Worklab by Custer.

Casey Houston
Casey Houston
Operations Manager

Casey comes to us with a background in event management, both in the for-profit and non-profit sectors. Casey’s primary role is to manage the space and ensure all operations are in place. Additionally, she assists with all meeting and event sales and execution. She believes in creating an inviting space for all guests who walk through the doors and is excited to host you at your next off-site meeting or event! For more information about meetings, events, and general questions, please contact Casey at chouston@custerworklab.com.

Stephanie Hamilton
Stephanie Hamilton
Director of Membership

Stephanie is a recent graduate of Grand Valley State University Honors College and graduated with a degree in Hospitality and Tourism Management and Business. She works closely with our members to ensure an awesome work day, puts on member events, as well as manages our social media and marketing efforts. Interested in joining Worklab as a collaborative worker? Feel free to stop by or email Stephanie at shamilton@custerworklab.com.